Assistant Service Manager
Knoxville, TN
Full Time
Mid Level
Assistant Service Manager – Fleet Maintenance
Location: Knoxville, TN
Full-Time | $50,000+ base plus commission
Join a Company Built on Stability, Growth, and Excellence
Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment.
This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.
What We Do
Experience
Location: Knoxville, TN
Full-Time | $50,000+ base plus commission
Join a Company Built on Stability, Growth, and Excellence
Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment.
This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.
What We Do
- Preventive Maintenance (PM) Inspections
- DOT Inspections
- Mechanical Repairs
- Tire Services
- Comprehensive fleet maintenance solutions
- Serve as the primary point of contact between customers, technicians, and internal teams
- Schedule service appointments and follow up on customer needs
- Maintain steady workflow and track vehicle service timelines
- Communicate clearly and proactively to ensure high customer satisfaction
- Support daily branch operations with a focus on efficiency and quality
Experience
- Automotive or transportation industry background preferred
- Previous Service Advisor or Service Management experience a plus
- Strong verbal communication and customer service skills
- Organized, detail-oriented, and able to multitask
- Comfortable with data entry, reporting, and scheduling systems
- Dependable, punctual, and professional
- Positive, teachable attitude with problem-solving ability
- Over 30 years of industry stability and growth
- Supportive team environment where your work makes a real impact
- Opportunities for advancement within a respected company
- Competitive pay: $50,000+ base salary plus commission
- 401(k) with matching
- Health, dental, and vision insurance
- Life insurance
- Paid time off
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