Assistant Service Manager

Knoxville, TN
Full Time
Mid Level
Assistant Service Manager – Fleet Maintenance
Location: Knoxville, TN
Full-Time | $50,000+ base plus commission

Join a Company Built on Stability, Growth, and Excellence
Founded in 1989, Acts Fleet Maintenance has earned a trusted reputation for delivering high-quality service in the transportation industry. With decades of success and continued expansion, we’re seeking a motivated manager to help lead branch operations and deliver exceptional customer service in a fast-paced environment.
This is a great opportunity for someone with automotive or fleet service experience who enjoys managing people, processes, and customer relationships.
What We Do
  • Preventive Maintenance (PM) Inspections
  • DOT Inspections
  • Mechanical Repairs
  • Tire Services
  • Comprehensive fleet maintenance solutions
What You’ll Do
  • Serve as the primary point of contact between customers, technicians, and internal teams
  • Schedule service appointments and follow up on customer needs
  • Maintain steady workflow and track vehicle service timelines
  • Communicate clearly and proactively to ensure high customer satisfaction
  • Support daily branch operations with a focus on efficiency and quality
What We’re Looking For
Experience
  • Automotive or transportation industry background preferred
  • Previous Service Advisor or Service Management experience a plus
Skills and Traits
  • Strong verbal communication and customer service skills
  • Organized, detail-oriented, and able to multitask
  • Comfortable with data entry, reporting, and scheduling systems
  • Dependable, punctual, and professional
  • Positive, teachable attitude with problem-solving ability
Why Join Acts Fleet Maintenance?
  • Over 30 years of industry stability and growth
  • Supportive team environment where your work makes a real impact
  • Opportunities for advancement within a respected company
  • Competitive pay: $50,000+ base salary plus commission
Benefits
  • 401(k) with matching
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*