Fleet Shop Service Advisor

Knoxville, TN

Full Time

Manager/Supervisor

Service Advisor
Location: Knoxville, TN
Full-Time | Pay: Base + Commission
Second Shift: 10 AM- 8 PM after training. During training hours will be 7 AM - 5 PM

Are you the go-to person in the shop — the one who keeps customers happy, techs moving, and the workflow on point?
Ready to take that experience and turn it into real leadership?

Acts Fleet Maintenance is looking for a Service Advisor who’s ready to do more than just write ROs someone who wants to Lead backed by a company with over 30 years of proven success in the fleet industry.

What You’ll Be Doing

Write and manage service orders for fleet maintenance and repairs
Communicate directly with customers and ensure every job meets their expectations
Schedule work, assign jobs, and keep the shop running smoothly
Create and present maintenance proposals and fleet contracts
Keep things compliant with safety and DOT standards
Lead by example — motivate techs, deliver top-tier service, and grow the business

Who You Are

Experienced Service Advisor or Shop Foreman ready for the next step
Confident communicator who can turn great service into lasting relationships
Organized, detail-oriented, and calm under pressure
Sales-driven — you enjoy helping customers and closing the deal
Reliable, self-motivated, and ready to make things happen

Preferred Skills

Fleet or dealership service writing experience
Familiarity with service management or scheduling systems
Strong technical understanding of vehicle systems and repairs

Why You’ll Love It Here

Base + commission (uncapped earning potential)
Health Insurance: 100% company-paid single coverage
Dental & Vision Insurance
Generous PTO
401(k) with 3% company match

If you’re ready to move beyond just writing tickets and start running a business backed by a respected name — this is your moment.

Apply today and let’s get rolling with Acts Fleet Maintenance.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Why are you interested in this position, and what skills and qualities are you bringing to this position?*

What is your expected salary?*

Are you legally authorized to work in this country? **

Are you able to perform the essential duties of this position, with or without reasonable accommodation? **

Have you ever been convicted of a felony? If yes, please provide details (a conviction will not necessarily disqualify you from employment).

Do you have a valid driver's license?*

Do you have reliable transportation?*

Do you have a Degree or Certifications?
If you answered yes to the above question, what is your degree or certification?*

How many years of experience do you have in the maintenance field?*

I certify that all information provided in this application is true and complete to the best of my knowledge. I understand that providing false or misleading information may disqualify me from employment or result in termination if hired. Do you agree?*

Human Check*

Submit Application